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To receive complete
and current information concerning your diagnosis,
treatment and prognosis in terms you can understand. |
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To participate with
your physicians and other health care providers
in planning and implementing your health care. |
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To accept or refuse
(to the extent provided by the law) any procedure,
drug, or treatment and to be informed of the
possible consequences of any such treatment.
When refusal of treatment by the patient and/or
legally authorized representative prevents
the provision of appropriate care in accordance
with ethical and professional standards, the
relationship with the patient may be terminated
upon reasonable notice. |
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To have access to your
medical record and an explanation of all information
contained in your record. You also have the
right to receive a copy of your medical record,
upon request, for a reasonable fee. The Hospital
must actively seek to meet this request as
quickly as its record keeping system permits. |
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To have any proposed
procedure or treatment explained in terms
you can understand. The explanation should
include:
- a description of the nature and purpose
of the procedure or treatment;
- the possible benefits;
- the known serious side effects, risks or
drawbacks;
- problems related to recovery;
- the likelihood of success;
- alternative procedures or treatments; and
- costs, particularly expenses that will be
your responsibility.
To know the mechanism for complaints concerning
the quality of care. It is the policy of Sturgis
Hospital to research and respond to patient
concerns to promote satisfaction with our
services. A patient complaint/compliment form
is located in all nursing units and is available
upon request to patients/significant others.
The complaint/concern will be routed to appropriate
managers, who are responsible to research
and follow-up within 48 hours whenever possible.
A response will always be provided when requested
by the patient and/or family member. |
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To provide Advance
Directives and to have Hospital staff and
physicians who provide care in the Hospital
comply with these directives. |
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To appoint a person
to make health care decisions on your behalf
in the event you lose the capacity to do so. |
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To personal privacy.
Care discussion, consultation, examination,
and treatment will be conducted discreetly. |
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To refuse to talk with
or see anyone not officially connected with
the Hospital, including visitors. |
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To have your medical
record read only by individuals directly involved
in your treatment or the monitoring of its
quality and by other individuals only with
your written authorization or that of your
legally authorized representative. |
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To be placed in protective
privacy when considered necessary for personal
safety. |
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To examine your bill,
to receive an explanation of the charges and
to receive, upon request, information relating
to financial assistance. |
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To receive care in
a safe setting. |
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To have all communications
and records related to your care be kept confidential.
Your record cannot be given to a third party
without your permission, unless you are moved
to another institution or as required by state
law, third party payment contract or hospital
accrediting agency. |
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Not to be discriminated
against because of race, color, religion,
sex, age, national origin, sexual preference,
disability, or source of payment. |
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To receive services
in response to reasonable requests that are
within the Hospital's capacity and consistent
with it's mission. |
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To supportive care
including appropriate management of pain,
treatment of uncomfortable symptoms and support
of your psychological and spiritual concerns
and needs. |
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To provide effective
management of pain, and acknowledgment of
the psychosocial and spiritual concerns of
the patient and the family regarding dying
and the expression of grief by the parent
and family. |
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To assistance in obtaining
consultation with another physician. |
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To request consultation
regarding ethical issues surrounding your
care. |
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To be transferred to
another facility only after having received
complete information and explanation concerning
the need for and alternatives to such a transfer.
The facility to which you will be transferred
must first accept the transfer. |
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To consent to or refuse
care that involves research, experimental
treatments or educational projects. |
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To be informed by a
responsible caregiver about continuing health
care requirements and alternatives for meeting
those after you are discharged from the Hospital. |
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To be informed of Hospital
policies, procedures, rules and regulations. |
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To be free from restraints
of any form that are not medically necessary
or are used as a means of coercion, discipline,
convenience, or retaliation of staff. Restraints
will only be used if needed to improve the
patient's well being and less restricted methods
have been determined to be ineffective. |
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To participate in the
consideration of ethical issues that arise
in the care of the patient. The Hospital shall
provide a mechanism to consider ethical issues
utilizing an ethics committee. |
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To receive Notice of
Privacy Practices available and posted in
the Registration area. |
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To request an amendment
of your medical information. Sturgis Hospital
may deny your request for certain specific
reasons, and, if denied, the Hospital will
provide you with a written explanation for
the denial and information regarding further
rights you would have at that point. |
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To receive an accounting
of disclosures of your medical information
made by Sturgis Hospital, except for disclosures
for treatment, payment or Hospital operational
purposes, and for certain other specific disclosure
types. |
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To request restrictions
on certain uses and disclosures of your medical
information. Sturgis Hospital is not required
to agree with your requested restriction.
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Providing, to the best
of your ability, complete and accurate medical
history, that includes: present complaints,
past illnesses, hospitalizations, medications,
and other matters relating to your health. |
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Reporting unexpected
changes in your condition to the responsible
physician or staff person. |
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Letting us know whether
you clearly understand a proposed course of
treatment and discharge instructions and your
role in carrying out both. |
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Following your physician's
treatment recommendations and advice. |
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Accepting responsibility
for your actions if you refuse treatment or
do not follow your physician's orders. |
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Considering the rights
of other patients and hospital personnel and
showing respect for hospital property |
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Giving the Hospital
accurate and timely information about payment
sources and your ability to meet your financial
obligations. |
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Providing prompt payment
for services billed that are not covered by
insurance and making payment arrangements
on any outstanding balance. |
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Communicating any problems
you encounter with your care and/or treatment. |
